Paying Your Utility Bill
PAYMENT AND ACCOUNT INFORMATION OPTIONS
As a service to our customers, the City of Corpus Christi Utilities Business Office offers a number of convenient ways to pay your utility bill. Remember, you are responsible for paying for services in a timely manner. Utility bill statements are mailed monthly. Payments must be received on a timely basis to avoid disconnection of service. Service charges are assessed on late payments.
You also can access information about your account, such as account balance, through the online and automated phone systems.
PAY YOUR BILL ONLINE - Go to Online Payments
All you need is your account number and a Visa, Master Card or Discover credit card. Accounts that are Delinquent or in Shut off Status are not able to use this service.
Please print your payment confirmation page or note your reference number as the City will not be responsible for double payments or any fees associated with an overdraft in your bank or credit card account.
PAY ON THE AUTOMATED TELEPHONE SYSTEM: (361) 885-0751
All you need is your account number and a Visa or MasterCard credit card. Partial payments are now accepted. The minimum amount is $25.00. Accounts that are Delinquent or in Shut off Status are not able to use this service.
Please listen carefully for a confirmation number, as the City will not be responsible for double payments or any fees associated with an overdraft in your bank or credit card account.
DRAFT PAYMENT FROM YOUR BANK ACCOUNT - View or Download Form
PAY AT A SUBSTATION LOCATION - View List of Substations
MAIL YOUR BILL:
City of Corpus Christi
P.O. Box 659722
San Antonio, Texas 78265-9722
Enclose your payment stub and check in the City provided return envelopes (proper postage is required). All current payments are directed to the lockbox located at a regional postal center in San Antonio with a one-day postal delivery. Accounting posting is sent electronically to the City of Corpus Christi. This faster service helps to avoid unnecessary interruption of service.
PAY IN PERSON:
First Floor, 1201 Leopard
Corpus Christi, Texas 78401
All returned checks will have a $30.00 fee added to the utility account. The statement will be considered unpaid and the normal disconnection process begins.
Only cashier’s check or money order payments will be accepted by mail. Please mail payments for the amount of the returned check plus the $30.00 fee to: City of Corpus Christi, Central Cashiering – RI, PO Box 9257, Corpus Christi, TX 78469-9257.
View a sample of your bill.